Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Orders are processed within 1–2 business days. Shipping time depends on your location.
Contact our support team immediately if you need to update your address before your order is dispatched.
You will receive a tracking number via email once your order has shipped.
We ship internationally to most countries. Shipping availability may vary.
Depending on order size and availability, items may arrive in separate packages.
Please contact support as soon as possible. Orders that haven’t been processed may be updated or canceled.
Yes, select items may be available for pre-order. Delivery dates will be provided at checkout.
Account & Payments
Click the “Sign Up” button on the top-right corner and follow the prompts to create an account.
No, your payment details are securely processed and not stored on our servers.
Sales tax is applied based on the regulations of your delivery country.
You can reach our support team via email at info@megasresources.com or by phone at +60146671558
Contact support immediately. We can update the address if the order hasn’t shipped.